Delete Custom Files and Settings

  • Published on Nov 3, 2025
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Although most systems are purchased with one end user, there are times when devices are shared among more than one person. This can occur when systems are used in schools or libraries. In these cases, the vocabulary files and settings will need to be cleared between device users.

Delete Custom Vocabulary

If you only want to delete one or more custom vocabularies, use this procedure.

  1. Go to Menu > Library > Menu > Delete.

  2. Check each file in the list (the list contains only custom files).

  3. Select Delete.

  4. Select Yes to confirm.

  5. Your device should now contain only the default vocabulary files.

Restore Default Settings

If you only want to restore the default Chat software settings, use this procedure.

  1. Go to Menu > Application Settings > Profiles > Load.

  2. Select Load Default Settings.

  3. Manually set up the appropriate synthesizer and voice by going to Menu > Application Settings > Speech Output > Voice.

Delete All Custom Vocabularies and Settings

Important: Use the Reset Data option only if you want to delete all your custom vocabularies and restore all Chat software settings to their defaults.

Reset Data is only available if you set up a Menu Lock password. If you have not set up a password, Reset Data will not be selectable. The summary text below Reset Data will explain that this option depends on the Menu Lock setting.

If you have not set up a Menu lock password and need to do so:

  1. Go to Menu > Application Settings > Menu Lock.

  2. Enable Menu Lock. A Password prompt will be displayed with a keyboard.

  3. Enter a password, confirm the password, and select Save.

  4. Follow the steps in the section below.

If you already have a Menu lock password:

  1. Go to Menu > Application Settings > System > User Backup/Restore > Reset Data.

  2. All custom vocabularies will be deleted, and all Chat software settings will be restored to their defaults.

Note: Reset Data does not remove items saved within the operating system. To remove these items, attach a cable to your computer and, using Explorer from the computer, remove only items from the Gallery, Photos, Music, and Video areas.