The device is intended for use in normal communication situations. It is not waterproof, so use extreme caution when using it around water. As with most electronic devices, you should never use the device when you are actually in the water (for example, a pool or bath).
When charging the device, use only the AC charger that came with the device. The batteries for the device are not field replaceable, and the system will need to be returned to PRC-Saltillo (USA) for servicing.
Replacement and repair of any electronic components of the device should only be done by qualified service personnel. Please call 1-877-872-1428 or email viasupport@prc-saltillo.com to obtain a Return Authorization prior to sending any component to PRC-Saltillo.
Shipping address (USA customers):
PRC-Saltillo
Attn: (Insert RA # here)
1022 Heyl Road
Wooster, OH 44691
Non-USA customers: Contact the local distributor for repair details.
Disposal of the Device
Important: If you need to dispose of your device, first erase all private information from it. Erasing private information will delete your custom vocabularies and other important files. Before you begin this procedure, be sure to back up your vocabularies and other important files.
To erase private information from a non-dedicated device:
Swipe up to unlock the home button (if necessary).
Select Settings.
Select General.
Scroll down and select Reset.
Select Erase All Content and Settings.
Select Erase Now at the “Do you want to update your iCloud Backup before erasing” prompt.
Enter the restriction code for the device.
Select Erase on the Erase iPad pop up box.
Select Erase on the second Erase iPad pop up box.
Enter the password of the account on the device.
To have private information erased from a dedicated device:
Contact PRC-Saltillo Service: 800.262.1984 / service@prc-saltillo.com
Follow the instructions provided by Service to pack and ship your device.
⚠️ Dispose of all electronic components according to local, state, and/or federal electronic recycling laws. Customers in Europe need to follow the WEEE and European Battery Directive for details regarding disposal of components.