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Removing or Replacing the Device Frame

  • Published on Oct 31, 2025
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The device came with a frame mounted on it. To remove or replace the frame, follow these instructions.

Remove the Frame

  1. If you are using a keyguard or TouchGuide, remove it from the frame.

  2. Remove the six screws that secure the frame to the device—two on the top and two on each side.

    The locations of the screws that secure the frame to the device are shown  

    Important: If you are replacing the frame, set these screws aside. You will use them to reattach the new frame. If you are not replacing the frame, store these screws in a safe location in case you later decide to reattach the frame.

    ⚠️  Loose screws could be a choking hazard.

  3. Pull the tabs at the top of the frame out of the slots in the device.

    A close-up of the top frame tabs being pulled out of the corresponding device slots.

    Tip: You may want to use a flat-head screwdriver or a similar tool.

  4. Starting at a top corner and working down one side, pull the frame loose from the side of the device.

    Close-up of the frame being pulled loose from the side of the device.

    Tip: You may want to use a flat-head screwdriver or a similar tool when you move down to the tabs that hold the frame to the side of the device.

  5. Pull the frame loose from the other side of the device.

  6. Pull the bottom tabs to pull the frame loose from the device.

    A close-up of the bottom tabs being pulled loose from the device.

    Tip: If the frame is completely loose from the top and sides, you can likely pull the bottom of the frame away from the device without pulling the tabs.

  7. Lift the frame off the device.

Attach the New Frame

Important: The frame must be attached before you can mount a keyguard or TouchGuide over the screen.

  1. Position the frame over the front of the device.

  2. Press the tabs at the top of the frame into the slots in the top of the device.

    Locations of the frame tabs that fit into the slots on the device.

  3. Pull out the sides of the frame and fit them over the edges of the device.

  4. Pull out the tabs on the bottom of the frame and fit them over the bottom edge of the device.

  5. Press hard on each side until all sides of the frame fit tightly against the device.

Secure the Frame with Screws (optional)

If you do not expect to remove and reattach the frame to the device frequently, you may want to insert the original screws at the top and both sides of the frame. If you expect to remove and reattach the frame to the device frequently, you may not want to use the screws.

  1. Place the device face down on a flat surface.

  2. Insert the two screws that have wood-style threads through the holes in the top of the frame and into the corresponding holes in the top of the device.

  3. Insert the remaining four screws through the holes in the sides of the frame and into the corresponding holes in the device.

  4. Tighten all six screws with a Phillips screwdriver.

Note: After you attach the frame securely to the device, you can attach a keyguard or TouchGuide.