Restrict Access to Settings

Restrict Access on a Non-Dedicated Device

Important: This section only applies to non-dedicated (unlocked) devices. For dedicated devices see, Restrict Access on a Dedicated Device.

When you want to prevent the user from changing Application Settings, accessing operating system features, or using apps, you can do any of the following: Block access to application settings; block access to the operating system and apps; block access to application settings AND the operating system and apps.

To prevent the user from accessing application settings, enable Menu Lock.
To prevent the user from accessing operating System Settings and apps, enable Kiosk Mode.
To prevent the user from accessing application settings, operating system settings, and apps, enable both Menu Lock and Kiosk Mode.

Enabling Menu Lock to Restrict Access

To block the user’s access to the menu bar, enable Menu Lock.

Go to Menu > Application Settings > Menu Lock.
Enable Menu Lock. A Password prompt will be displayed with a keyboard.
Enter a password, confirm the password, and select Save.

Locking the Device

Select Menu > Lock.

Unlocking the Device

If Kiosk Mode is not enabled:

Select Menu > Unlock. The Password prompt will be displayed with a keyboard.
Enter the Menu Lock password and select OK.

If Kiosk Mode is also enabled:

Select Menu > Unlock. The Password prompt will be displayed with a keyboard.
Enter the Menu Lock password and select OK.

Creating a Kiosk Mode Password

If you want to require a password to disable Kiosk Mode, do the following before you enable Kiosk Mode.

Go to Menu > Application Settings > System > Kiosk Mode.
Enable Kiosk Mode.
Select Require Password. A Password prompt will be displayed with a keyboard.
Enter a password, confirm the password, and select Save.

Enabling Kiosk Mode to Restrict Access

To block the user’s access to the operating system and apps, enable Kiosk Mode.

Go to Menu > Application Settings > System > Kiosk Mode.
Enable Kiosk Mode.

Disabling Kiosk Mode

If Menu Lock is not enabled:

Go to Menu > Application Settings > System > Kiosk Mode.
Disable Kiosk Mode.

If Menu Lock is also enabled:

Select Menu. The Unlock menu option will be displayed.
Select Unlock.
Enter the Menu Lock password.

Note: If you set a Kiosk Mode password, you will be prompted to enter the password.

Resetting Passwords

If you forget your Menu Lock password, enter BOSCO to override the existing password.

If you set a Kiosk Mode password and you forget it, enter bazinga to override the existing password.

Disabling the Power and Volume Buttons

If you need to disable the device power button and/or volume button, use the Android operating system to toggle interaction control.

Open the Android Settings and go to Accessibility > Interaction and Dexterity > Interaction control > Interaction control shortcut.
Turn on Interaction control shortcut and select the action you want to use to enter interaction control. For example: Side and Volume Up keys
Open the Chat software and quickly press the Side and Volume Up keys. The following message appears: "Use Side and Volume up keys for accessibility? Use or Don't Use
Select Use.
With the Chat software running, quickly press the Side and Volume Up keys.
Select Done.

The Side Key will no longer work and the app will be locked into NovaChat.

To exit Interaction Control or to modify which buttons are available:

Press the Side and Volume Up keys.
Select Options in the upper right corner.
Turn on volume keys, for example
Select the back arrow next to Options.
Select Done.

Restrict Access on a Dedicated Device

By default, the user of a dedicated device will have access to the application settings and the advanced system settings but will not have access to apps.

To prevent the user from accessing application settings, enable Menu Lock.
To prevent the user from accessing advanced system settings, enable Kiosk Mode.
To prevent the user from accessing application settings and advanced system settings, enable both Menu Lock and Kiosk Mode.