For best results, clean the device regularly. If the device will only be used by one person, routine cleaning and disinfecting should be sufficient. If multiple people will be using the device, take additional measures to clean and disinfect the device after it has been used by one person before handing it to another person.
⚠️ Do not remove the screws on the back of the device that secure the hard plastic frame and back cover. If screws are removed before cleaning, the device will be vulnerable to damage from impact and splashed water. Removing the integrated amplifier and speakers will result in loss of volume. On some devices, you will also expose sensitive circuitry. Even if you reassemble the device afterwards, vital components may be damaged and the device will no longer be water-resistant.
Routine Cleaning and Disinfecting
To clean the device case and screen, turn the device off, wipe with a soft, lint-free cloth slightly dampened with water, and dry with another soft, lint-free cloth. Do not spray or splash liquid directly on the device.
To disinfect the case, moisten a clean cloth in a solution of 1/4 cup of vinegar and 1 cup of water. Do not use vinegar and water on the display.
Disinfecting a Device Used by Multiple People
Note: This section applies when more than one person will be using the same device. In that situation, it is vital to effectively disinfect the device and accessories that have been used by one person before allowing it to be used by another.
First Step: Put on protective gloves.
Next Step: Clean the device and accessories
Wipe down the device and accessories with disinfectant wipes (Virucidal, Bactericidal, Pseudomonacidal, Tuberculocidal, Fungicidal)—Metrex CaviWipes™. Follow the disinfectant product manufacturer’s instructions for cleaning.
Take a Q-tip with cleaner applied (for example, Windex® cleaner or another commercial cleaner) and clean inside all cracks and crevices. You may want to use a toothbrush or similar brush.
Blow the device off with an air hose or wipe it dry.
Important: Make sure all soil is removed from the device and accessories before proceeding to disinfecting the equipment.
Next Step: Disinfect the device and accessories
Wipe down the device and accessories with a new disinfectant wipe (Virucidal, Bactericidal, Pseudomonacidal, Tuberculocidal, Fungicidal)—Metrex CaviWipes. Follow the disinfectant product manufacturer’s instructions for disinfecting.
Make sure to clean inside all cracks and corners, and wipe more than once if necessary to keep the device wet for a minimum of three (3) minutes.
Allow the device and accessories to dry.
Final Step: Wipe the touchscreen
When the device and accessories are dry, wipe down the viewing area (touchscreen, keyguard, etc.) with glass cleaner, so the screen doesn’t discolor.
Allow the equipment to dry.